Frequently Asked Questions
We Love Answering Your Questions!
General
What is Oh La La! Macarons?
Oh La La! is a female-founded, boutique bakery that puts a modern London twist on an Italian and French patisserie classic.
What are your allergens?
All our macarons (except those that are vegan) contain nuts, eggs, and dairy and are suitable for gluten free, vegetarian, kosher, and halal diets.
Do you make vegan macarons?
We are proud to offer a selection of vegan macarons. If you look out for the ‘vegan’ labels on our shop collection page. The Avocado and “Can’t believe they are not” collection are vegan macarons.
How long do your macarons stay fresh?
All of our macarons are hand made in London with the finest ingredients and stay fresh for up to one week.
How should I store my macarons?
We recommend storing your macarons in a refrigerator so they stay fresh for longer.
Can your macarons be frozen?
We don’t advise freezing your macarons after purchase, although if you learnt to make them yourselves at one of our workshops they can be frozen after baking.
Are you going to make any more flavours?
We are always developing exciting new flavours.
We add a new flavour to our selection every month and often have limited edition macaron collections. Follow our instagram to see what we are creating next.
If you have a specific flavour you would like then we would be happy to discuss a bespoke commission.
Did you know we once even made bacon macarons, as a special request!?
Do you have a bakery or shop to visit?
We are delighted to announce our new bakery and studio in Central London, you can find us at 5 Kirby Street, London, EC1N 8TS.
It's from here that we produce all our macarons to be delivered across the UK.
Orders placed online can also be collected from our bakery. (click-and-collect)
Please note we are take-away only.
Is your packaging recyclable?
We are very eco-conscious here at Oh La La! – all components of our packaging are recyclable. Our boxes are made from recycled materials and can be fully recycled throughout the UK, our stickers are recyclable and compostable and our plastic trays are recyclable.
Every element of our packaging is designed to reduce its carbon footprint and we are making efforts towards becoming a zero plastic business in the near future.
Online Orders
How do you deliver?
We can deliver same day in Central London to postcodes: W1, E1, N1, SE1, SW1, SW2, WC1, WC2, EC1, EC2 or nationwide via DHL and DPD.
Express next day delivery and weekends is also available. We charge a little extra for our shipping to ensure your macarons arrive in perfect shape, exactly as we sent them.
How long will my order take to reach me?
We send the same day in Central London or next day delivery across the UK.
We don’t deliver on Sundays unless by special request - please contact bookings@ohlalamacarons.com for this option.
Delivery outside of Central London postcodes W1, E1, N1, SE1, SW1, SW2, WC1, WC2, EC1 or EC2 is not available on Mondays.
How can I track my order?
Please provide your telephone number and email address in the checkout process or on the order form and you will be able to track your delivery through our courier services.
If you are ordering macarons or brownies as a gift please provide the details of the lucky person receiving them, so we can let the couriers know and they can track their parcel directly.
Does the delivery of macarons need to be accepted in person?
Yes, all macarons need to be accepted in person. If you have ordered as a gift, please ensure you include the telephone number of the receiver so they can rearrange delivery if they are not going to be in.
I’ve made a mistake on my order. Can I make an amendment?
Please contact bookings@ohlalamacarons.comor call us on 0207 831 1035 as soon as possible and we will do our best to assist you.
Can I make a large macaron order?
Of course - order as many macarons as your heart desires!
For special orders, including corporate gifts, macarons for events and weddings please email: bookings@ohlalamacarons.com or call 020 7831 1035 and one of the team will be happy to help!
How much notice do you require for bespoke macaron orders?
Ideally 10 days but we have been known to turn around emergency macaron requests in hours.
Always contact us and we’ll do everything we can to help.
What should I do if my order hasn’t arrived?
Please first check with the courier service and then contact us.
We’ll always do our best to ensure your macarons get to you - we know how excited people are to receive them.
What should I do if my macarons are damaged in transit?
Please send a photo of how the macarons arrived, as it helps us improve our packaging and follow up with the couriers.
We will send out a new box to be delivered the next day via DHL Express as soon as you let us know.
About Our Macaron & Martini Making Hen Parties
What is an Oh La La! Macaron Hen Party?
At Oh La La!, our workshops aren’t just a normal cooking class - our focus is on fun!
We guarantee you will have a brilliant time or your money back.
We don’t use any expensive equipment so all our recipes can be re-created at home, and everything is included in one easy price, so there are no unexpected bills to worry about at the end of your experience!
We have two types of workshop, sure to work for any budget or taste!
What is included in an Oh La La! booking?
All our Oh La La! workshops include: interactive macaron making demonstrations, unlimited macarons throughout the class, a box of hand crafted (by you) macarons to take home, Oh La La!’s exclusive recipe cards and, an exclusive Oh La La! apron for your guest of honour!
Our Macaron & Martini workshops also include unlimited cocktails, all as part of the package!
Champagne, prosecco and wine is also available to pre-order as part of your macaroon experience, too!
I’m looking for something classy, are your workshops ‘stylish’?
We pride ourselves on offering a high quality experience, a cut above your average hen party event, and as such focus on ensuring you have a luxury experience without any tasteless props or decorations.
What is the itinerary for this delectable event?
As you arrive you will be invited to indulge in a never-ending stack of macarons. We challenge you to finish them before the end of the workshop!
We know it's all about the bride-to-be and her special day, so we make a real fuss of her. During your session the secrets of baking notoriously tricky macarons will be unlocked as you are taken on an edible journey. There is no fancy equipment and everything can be recreated in your own home.
In our Macaron & Martini workshop, you are then invited to go behind the bar and get hands on with our charming barmen. They will shake their stuff with you and your fellow hens, creating bespoke cocktails that can be named by you. We'll write down the recipe on an Oh La La! card for you to keep.
Then, there are a gorgeous abundance of pretty pre-made macaron shells and a range of delicious fillings on hand - meaning you get the chance to create your own hand crafted, personalised macarons to take home.
How long do your marvellous hen events run for?
The events range from 1hr 15minutes to 2hrs 15minutes, depending on the experience.
How much is it to book one of these lovely hen parties?
We offer a sliding scale on costs depending on how many people attend the class, so round up all your friends! Contact us for more details.
How many people can I book the workshop for?
We are be flexible as to how many people we host each class, with a maximum of 30 guests.
We’ve looked after private groups of three to sixty before! So just ask and we’ll do the rest.
When do you host these fantastic experiences?
If you are organising a large group to attend one of hen party then send us an email on bookings@ohlalamacarons.com with your desired date and we will advise when we have space available.
I'm in love!! How can I book?
You can book an Oh La La! Macarons & Martini Workshop by clicking here!
All booked now! Where do I go on the day?
We host most of our workshops at our Oh La La! Macarons HQ, 5 Kirby Street, London, EC1N 8TS.
When our event space is fully booked we also host workshops in selected private rooms around London.
Can you come to us?
Yes – because we are a small company we can be very flexible. We are happy to come to you anywhere in Central London.
What types of cocktails do you concoct?
Our classes cater cocktails to your tastes using a range of fresh fruits and flavoured liquors. We concentrate mainly on gin and vodka based cocktails in martini shaped glasses with fruity infusions.
We also offer a brilliant selection of non-alcoholic options for those who are not drinking - so no one feels left out and everyone can have a fantastic experience.
I'm allergic to ______ can I still attend?
Did you know that macarons are naturally gluten and wheat free? We also make dairy free and vegan macarons, so we can cater to most diatary requests.
Unfortunately all our macarons are made using almonds and sugar, so we can't accommodate serious nut allergies.
Please advise us of any allergies you might have in your group and we will try our best to ensure everyone can enjoy our tasty treats!
Do we need to bring decorations?
We’ve worked hard to ensure that all of our event spaces are perfectly chic in their styling.
We want your focus to be on enjoying your workshop event and wouldn’t want you to miss a moment of the fun, so we don’t think you need to bring anything extra to decorate the space!
Bespoke and Bulk Macaron Orders
How much notice do you need for a bespoke order?
Ideally we would ask for 10 days notice for all bespoke orders, however we may be able to help with less, so always send us an email and we will do our best to work with you!
Can you make macarons in my brand colours?
We can add your branding to any of the macarons in our existing range, and our talented chefs can also match any Pantone shade of your choice (minimum order quantities apply).
We can also make our macarons into custom shapes, so whatever your theme is, there’s a macaron for that!
What is your minimum order quantity?
For custom coloured macarons or bespoke shapes and designs, there is a minimum order quantity of 40 pieces.
Can you send me a sample/mock up of my bespoke order?
Please contact us at bookings@ohlalamacarons.com or call us on 0207 831 1035 to discuss the order process in detail.
What about packaging?
We offer a range of beautiful packaging and display options for your branded macarons, with customisable gift boxes available for anything from one beautiful macaron up to a box of 24 - the ultimate gift!
We can also offer your choice of ribbon and tissue paper colours to match your branding as part of your packaging selection.
Macarons can also be delivered in secure cake boxes, ready to be served however you choose!
You don’t have macarons in the flavour I want, can you make me a custom flavour?
Yes! Our talented chefs can work with you if you are interested in something we don’t currently offer as part of our range.
Can you add my logo to the macarons?
You’ve come to the right place!
We specialise in printing high-quality company and brand logos directly onto our delectable macarons.
This unique service is perfect for when you are looking to make a memorable impression at corporate events, product launches, or client meetings.
Our logo-printed macarons, go down a treat - and are very Instagrammable.
Personalised Branding: Custom-printed macarons are a creative way to showcase your brand, ensuring it stands out from the crowd and leaves a lasting impact on your audience.
Premium Quality: Our luxury macarons are handcrafted using the finest ingredients, resulting in a delicious and visually stunning product that reflects the high standards of your company.
Enhanced Engagement: Logo-printed macarons are a unique and engaging way to connect with your clients or customers, encouraging conversation and creating a positive association with your brand.
Versatility: Our bespoke macarons can be tailored to suit any event theme or color scheme, making them the perfect addition to your promotional strategy.
Stand Out from Competitors: Offering logo-printed macarons as part of your marketing efforts differentiates your brand, showcasing your commitment to innovation and attention to detail.
To place an order or discuss your specific needs with our team, please contact the team with your requirements. bookings@ohlalamacarons.com.