Terms of service

OUR SERVICE

We want to give you a fantastic service and for you to be really happy with us. But if you’ve sent or received an Oh La La! gift box and you’re not over the moon about the experience, please send us an email straight away. Our address is bookings@ohlalamacarons.com We’ll do our very best to get back to you within 24 hours, and we’ll do everything we can to put things right for you.

 

COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

 

The Information We Collect

 

This notice applies to all information collected or submitted on the Oh La La! website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

 

Name
Address
Email address
Phone number
Credit/Debit Card Information

 

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

 

Name
Address
Phone Number
Email Address

 

The Way We Use Information

By entering into agreement with us when you place an order, enter a competition or prize draw run by us or on our behalf you have consented to the use of your data. You may ask us at any point not to share your information with third parties for this purpose by contacting us at bookings@ohlalamacarons.com

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.